Welcome to MyFinancialHealth
Drive non-interest income for your financial institution in the Banno® digital platform. Sign up for an on-demand webinar to learn more about getting started with MyFinancialHealth.
We're looking forward to the first rollout of MyFinancialHealth!
Sign up for an on-demand webinar to learn more about getting started with MyFinancialHealth.
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Built in touchpoints
Repeatable by design
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Free basic access
for all your users
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Comprehensive tools for financial progress
A Partnership for Progress: Jack Henry and MyFinancialHealth
MyFinancialHealth empowers consumers with insight into key facets of their financial life, offering an upgrade to premium features for enhanced control—all from a single, trusted platform: yours.
Consumers can access basic credit monitoring tools, identity and privacy protection features and subscription management capabilities seamlessly within your digital experience.
20%
revenue share on all premium upgrades
for your organization1
If they’re ready to take even more financial control, consumers can upgrade into MyFinancialHealth’s paid tier for premium capabilities, unlocking a revenue share for your organization.
See MyFinancialHealth in action
Check out a quick demo to see how MyFinancialHealth can provide your consumers with enhanced control over their financial well-being.
FREE
Basic8
Available at no cost to the FI or the consumer
A consolidated view of multiple facets of their financial life.
Features include:
- 1B credit score
- Dark Web monitoring
- A view of exposed private info
- A view of their online subscriptions
PAID
Premium16
20% revenue share for the FI, paid for by the consumer1
All Basic features, plus:
- 3B monitoring and alerts
- Full identity protection
- ID theft insurance and restoration2
- Removal and monitoring of exposed personal information
- Ability to cancel online subscriptions
FREE
PAID
Credit Score and Monitoring
Identity Protection
Personal Info Protection
Subscription Management
What happens if customers have questions/problems
with the solution?
with the solution?
We offer an FAQ for your team to assist with any customer inquiries. We also have a dedicated email support channel for your team to reach out to for additional help. These resources will be provided to you during the deployment process.
What do I need to do to “turn” MyFinancialHealth on?
FIs will need to complete an onboarding form then complete the required legal steps which include signing the NDA, MSA and updating their EULA. Get started here.
How can customers be auto-enrolled without obtaining their consent?
Auto-enrollment is allowed only if the FI's consumer-facing EULA or Terms & Conditions explicitly permit the FI and/or its third-party service providers to pull the consumer's credit report, in accordance with the Array+ Product Terms of Use (see Section 5).
What if my customers already have My Credit Manager (MYCM)?
JH Customers who have purchased My Credit Manager for their customers and members will have the ability for their users to upgrade to a three-feature bundle (identity, privacy, and subscriptions) that excludes My Credit Manager. Existing Array JH customers will continue to enjoy the benefits of the full suite of My Credit Manager and Offers Engine.
Are the features customizable?
No, the features are not customizable in order to maintain a scalable program. However, we’ll continue to optimize the feature set as we introduce new capabilities to our platform. Please share any and all feedback on our feature set with support@array.com.
Is it really free for my FI?
Yes, it is! This program is funded by the consumers who choose to pay for premium solutions. It’s a model that actually generates revenue for your FI.
Get started with MyFinancialHealth today.
Take the next step towards financial progress for your consumers.
1 Prices are subject to change and may vary.
² Dark Web monitoring consists of searching for up to 1 Social Security number, 10 driver’s licenses, up to 10 credit and debit cards, up to 10 bank accounts, 10 passports, up to 10 phone numbers, up to 10 email addresses, up to 10 physical addresses, and 10 medical IDs. We partner with Constella Intelligence who searches thousands of internet sites where it is suspected that consumer’s personal information is being bought and sold. Constella Intelligence regularly reviews and adds new sites to search; however, there is no guarantee that Constella Intelligence will be able to locate and search every possible internet site as some sites are not published and frequently change. Dark Web monitoring may take several days to begin and may not occur during your {trial/Access} period.
³ The Identity Theft Insurance is underwritten and administered by AIG. This description is a summary and is solely intended for informational purposes and may not include all terms, conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions.
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